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      SMS Delivery Receipt Delays to US C-Spire Network from a Subset of Shortcodes
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays when sending messages to US C-Spire Network from a subset of shortcodes. This incident has been resolved.
      Posted Feb 01, 2023 - 11:09 PST
      Monitoring
      We are observing recovery in SMS delivery delays when sending messages to US C-Spire Network from a subset of shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Feb 01, 2023 - 09:11 PST
      Update
      We continue to experience SMS delivery receipts delays when sending messages to US C-Spire Network from a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
      Posted Feb 01, 2023 - 03:17 PST
      Update
      We continue to experience SMS delivery failures sending to US C-Spire Network from a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
      Posted Feb 01, 2023 - 01:05 PST
      Update
      We continue to experience SMS delivery failures sending to US C-Spire Network from a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
      Posted Jan 31, 2023 - 17:06 PST
      Update
      We continue to experience SMS delivery failures sending to US C-Spire Network from a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Posted Jan 31, 2023 - 13:41 PST
      Update
      We continue to experience SMS delivery failures sending to US C-Spire Network from a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Jan 31, 2023 - 11:47 PST
      Investigating
      We are experiencing SMS delivery failures sending to US C-Spire Network from a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Jan 31, 2023 - 10:46 PST
      This incident affected: CARRIER NETWORK (SMS Short Code, North America).