Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      MMS Delivery Delays to Verizon US via Subset of Short Codes
      Incident Report for Twilio
      Resolved
      We are no longer experiencing MMS delivery delays when sending to the Verizon Network via Short Codes for a subset of customers. This incident has been resolved.
      Posted Nov 19, 2021 - 14:28 PST
      Monitoring
      We are observing recovery in MMS delivery delays when sending to the Verizon Network via Short Codes for a subset of customers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Nov 19, 2021 - 12:28 PST
      Update
      We are still experiencing MMS delivery delays when sending to the Verizon Network via Short Codes for a subset of customers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
      Posted Nov 19, 2021 - 08:19 PST
      Update
      We are still experiencing MMS delivery delays when sending to the Verizon Network via Short Codes for a subset of customers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available
      Posted Nov 19, 2021 - 00:20 PST
      Update
      We are still experiencing MMS delivery delays when sending to the Verizon Network via Short Codes for a subset of customers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Posted Nov 18, 2021 - 20:24 PST
      Update
      We are still experiencing MMS delivery delays when sending to the Verizon Network via Short Codes for a subset of customers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Nov 18, 2021 - 18:24 PST
      Update
      We are experiencing MMS delivery delays when sending to the Verizon Network via Short Codes for a subset of customers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hours or as soon as more information becomes available.
      Posted Nov 18, 2021 - 17:26 PST
      Investigating
      We are experiencing MMS delivery delays when sending to the Verizon Network via Short Codes for a subset of customers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hours or as soon as more information becomes available.
      Posted Nov 18, 2021 - 17:24 PST
      This incident affected: CARRIER NETWORK (MMS Long Code, North America, MMS Short Code, North America).