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        MMS Delivery Delays to Verizon US via Subset of Short Codes

        Incident Report for Twilio

        Resolved

        We are no longer experiencing MMS delivery delays when sending to the Verizon Network via Short Codes for a subset of customers. This incident has been resolved.
        Posted Nov 19, 2021 - 14:28 PST

        Monitoring

        We are observing recovery in MMS delivery delays when sending to the Verizon Network via Short Codes for a subset of customers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 19, 2021 - 12:28 PST

        Update

        We are still experiencing MMS delivery delays when sending to the Verizon Network via Short Codes for a subset of customers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
        Posted Nov 19, 2021 - 08:19 PST

        Update

        We are still experiencing MMS delivery delays when sending to the Verizon Network via Short Codes for a subset of customers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available
        Posted Nov 19, 2021 - 00:20 PST

        Update

        We are still experiencing MMS delivery delays when sending to the Verizon Network via Short Codes for a subset of customers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Nov 18, 2021 - 20:24 PST

        Update

        We are still experiencing MMS delivery delays when sending to the Verizon Network via Short Codes for a subset of customers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 18, 2021 - 18:24 PST

        Update

        We are experiencing MMS delivery delays when sending to the Verizon Network via Short Codes for a subset of customers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hours or as soon as more information becomes available.
        Posted Nov 18, 2021 - 17:26 PST

        Investigating

        We are experiencing MMS delivery delays when sending to the Verizon Network via Short Codes for a subset of customers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hours or as soon as more information becomes available.
        Posted Nov 18, 2021 - 17:24 PST
        This incident affected: CARRIER NETWORK (MMS Long Code, North America, MMS Short Code, North America).