SMS Delivery Failures and Delays to Entel Peru (716-17)

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures and delays when sending messages to Entel Peru network (716-17). This incident has been resolved.

Posted May 19, 2021 - 19:11 PDT

Monitoring

We are observing successful and timely SMS delivery to the Entel Peru network (716-17). We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted May 19, 2021 - 17:14 PDT

Update

We continue experiencing delivery failures and delays sending SMS to Entel Peru (716-17). Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted May 19, 2021 - 16:11 PDT

Update

We continue experiencing delivery failures and delays sending SMS to Entel Peru (716-17). Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted May 19, 2021 - 14:16 PDT

Investigating

We are experiencing delivery failures and delays sending SMS to Entel Peru (716-17). Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted May 19, 2021 - 13:23 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).