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        SMS Delivery Delays to Multiple Networks In New Zealand Via Subset Of Short Codes

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays when sending messages to Multiple Networks In New Zealand Via Subset Of Short Codes. This incident has been resolved.
        Posted Nov 24, 2024 - 23:54 PST

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to Multiple Networks In New Zealand Via Subset Of Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 24, 2024 - 22:16 PST

        Investigating

        We are experiencing delays in receiving message delivery reports when sending SMS to New Zealand Via Subset Of Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Nov 24, 2024 - 21:20 PST
        This incident affected: CARRIER NETWORK (SMS, APAC).