Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
Calls Not Being Signed in accordance to STIR/SHAKEN
Incident
Report for Twilio
Resolved
The issue affecting Voice calls not being signed in accordance to STIR/SHAKEN protocol in the US has been resolved and the service is functioning normally at this time. This incident has been resolved.
Monitoring
We have seen recovery from the issue affecting Voice calls not being signed in accordance to STIR/SHAKEN protocol in the US. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are observing issues with Voice calls not being signed in accordance to STIR/SHAKEN protocol in the US. We are currently working with our carrier partner to resolve the issue, and we expect to provide another update in 1 hour or as soon as more information becomes available.
Update
We are observing unsigned calls by a downstream vendor - Neustar. We are currently working with our carrier partner to resolve the issue, and we expect to provide another update in 1 hour or as soon as more information becomes available. Jul 17, 23:51 PST
Investigating
We are observing unsigned calls by a downstream vendor - Neustar. We are currently working with our carrier partner to resolve the issue, and we expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (Voice, North America).