SMS Delivery Delays and Queueing

Incident Report for Twilio

Resolved

All our internal queues for SMS have cleared up (besides specific customers that we have reached out too) and we should not be seeing any further delays. As such, unless we have reached out, you should not be seeing any further delays.

Posted Nov 27, 2020 - 10:11 PST

Update

We continue to experience SMS delivery delays and queuing. Our engineers are investigating. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 27, 2020 - 09:31 PST

Investigating

We are experiencing SMS delivery delays and queuing. Our engineers are investigating. We will provide another update in 30 minutes or as soon as more information becomes available.

Posted Nov 27, 2020 - 09:01 PST

This incident affected: PROGRAMMABLE MESSAGING (SMS).