Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
A Subset of Customers Experiencing Problems to Comment on Tickets Opened
Incident
Report for Twilio
Resolved
We are no longer experiencing issues with a subset of customers unable to comment on tickets they opened. This incident has been resolved.
Update
We are no longer experiencing issues with a subset of customers unable to comment on tickets they opened. This incident has been resolved.
Update
We continue to experience a problem with a subset of customers unable to comment on tickets they opened. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We continue to experience a problem with a subset of customers unable to comment on tickets they opened. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are investigating a problem with a subset of customers unable to comment on tickets they opened. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: TWILIO PLATFORM (Customer Support Center).