Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Increased filtering of Long Code SMS with URLs to Telus (CA)
      Incident Report for Twilio
      Resolved
      All SMS are now being delivered successfully.
      Posted Apr 10, 2019 - 17:29 PDT
      Monitoring
      SMS containing URLs being sent to Telus in Canada from Long Codes are now being delivered successfully. We will continue to monitor to ensure full recovery.
      Posted Apr 10, 2019 - 16:47 PDT
      Investigating
      We are observing roughly 16% of SMS containing URLs being filtered by Telus in Canada, when sent from Long Code. Affected messages show error 30007 on Twilio. We are working with our carrier partner to get the issue resolved and will update as information becomes available
      Posted Apr 10, 2019 - 15:43 PDT
      This incident affected: CARRIER NETWORK (SMS Long Code, North America).
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