Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Degradation On A Proportion Of US Shortcode
Incident
Report for Twilio
Resolved
Delivery is fully recovered.
Monitoring
Our carrier partner has applied a fix and we’re monitoring to confirm recovery.
Update
Our engineering team is continuing to work the issue with our carrier partner. We will provide another update in 2 hours.
Update
Our engineering team is continuing to work with our carrier partner on resolving the issue. We will post another update in 1 hour.
Update
We are continuing to work with our carrier partner to resolve the issue. We will post another update in 1 hour.
Investigating
We are investigating delivery report delays affecting T-Mobile US, AT&T US, and Verizon US on a proportion of US shortcode. Actual message delivery is not affected. Our engineering team is working with our carrier partners to resolve the issue. We will post another update in 1 hour.
This incident affected: CARRIER NETWORK (SMS Short Code, North America).