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        SMS Delivery Failures on Airtel Nigeria

        Incident Report for Twilio

        Resolved

        We are no longer experiencing delivery failures on Airtel Nigeria in Nigeria. This incident has been resolved.
        Posted Apr 23, 2020 - 22:50 PDT

        Update

        We are continuing to investigate this issue with our carrier partner. We will provide an update as soon as we have additional information.
        Posted Apr 23, 2020 - 21:59 PDT

        Investigating

        We are still experiencing subset of SMS delivery failures when sending messages to Airtel Nigeria in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
        Posted Apr 23, 2020 - 20:58 PDT

        Monitoring

        We are observing successful delivery on Airtel Nigeria in Nigeria for the last 20 minutes. We will continue to monitor to ensure a full recovery.
        Posted Apr 23, 2020 - 20:11 PDT

        Update

        We are continuing to investigate this issue with our carrier partner. We will provide an update as soon as we have additional information.
        Posted Apr 23, 2020 - 19:49 PDT

        Investigating

        We are experiencing subset of SMS delivery failures when sending messages to Airtel Nigeria in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
        Posted Apr 23, 2020 - 18:51 PDT