Automated Alert: Minimal Customer Impact

Incident Report for Twilio

Resolved

We have fully investigated the Programmable Voice issue triggered by our automated alert, and it was determined that the impact was limited to a small set of customers, who have been reached out individually to address any concerns. All systems are operational.

Posted Feb 19, 2021 - 07:31 PST

Investigating

Our monitoring systems have detected a potential issue with Programmable Voice. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Feb 19, 2021 - 07:17 PST

This incident affected: PROGRAMMABLE VOICE (PSTN).