Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Philippines Local Numbers in Metro Manila Changing From 7 to 8 Digits In Length - Oct 5th 9:01 AM - 2 PM PDT
Scheduled Maintenance
Report for Twilio
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
On October 6, 2019, between 12:01 and 5:00 a.m. Philippine Standard Time (PST) / October 5, 4:01 to 9:00 p.m. Coordinated Universal Time (UTC), all Philippines local numbers in the 02 area code will change from 7 to 8 digits in length (or from 10 to 11 digits if you count the country code of +63). The migration will be flash-cut and each number should experience a maximum of 10 seconds downtime. Then, at 5:00 a.m. PST time on October 6, the 7-digit version will either play a message informing the caller to use the 8-digit phone number or ring fast busy; and the 8-digit version will start working.
Every Philippines phone number in the 02 area code will have an additional "8", thereby changing from its current format of +632XXXXXXX to +6328XXXXXXX when dialing internationally and 02XXXXXXX to 028XXXXXXX when dialing from the Philipinnes. The 02 area code covers Metro Manila and neighboring areas (Rizal Province, San Pedro, Laguna, and Bacoor, Cavite).
Every Philippines phone number in the 02 area code will have an additional "8", thereby changing from its current format of +632XXXXXXX to +6328XXXXXXX when dialing internationally and 02XXXXXXX to 028XXXXXXX when dialing from the Philipinnes. The 02 area code covers Metro Manila and neighboring areas (Rizal Province, San Pedro, Laguna, and Bacoor, Cavite).
This scheduled maintenance affected: PHONE NUMBERS and CARRIER NETWORK (Voice, APAC).