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      Programmable Messaging Errors for US A2P Provisioned 10 DLC Numbers
      Incident Report for Twilio
      Resolved
      This incident has been resolved.
      Posted Mar 15, 2023 - 17:51 PDT
      Update
      SMS deliveries for US A2P provisioned 10 DLC numbers are being delivered successfully, however, customers may see a slightly greater latency when sending a message. We will continue to monitor to ensure full service recovery. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Posted Mar 15, 2023 - 15:48 PDT
      Update
      We continue to observe successful SMS deliveries for US A2P provisioned 10 DLC numbers, although customers may see a slightly greater latency when sending a message. We will continue to monitor to ensure full service recovery. We expect to provide another update in 12 hours or as soon as more information becomes available.
      Posted Mar 15, 2023 - 10:46 PDT
      Update
      We are observing successful SMS deliveries for US A2P provisioned 10 DLC numbers, although customers may see a slightly greater latency when sending a message. We will continue to monitor to ensure full service recovery. We expect to provide another update in 12 hours or as soon as more information becomes available.
      Posted Mar 14, 2023 - 22:48 PDT
      Update
      We are observing successful SMS deliveries for US A2P provisioned 10 DLC numbers, although customers may see a slightly greater latency when sending a message. We will continue to monitor to ensure full service recovery. We expect to provide another update in 12 hours or as soon as more information becomes available.
      Posted Mar 14, 2023 - 10:46 PDT
      Monitoring
      We are observing successful SMS deliveries for US A2P provisioned 10 DLC numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Mar 14, 2023 - 09:28 PDT
      Update
      We are continuing to experience errors resulting in message failures and filtering for US A2P provisioned 10 DLC numbers. Our engineers are working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Mar 14, 2023 - 08:33 PDT
      Update
      We are experiencing errors resulting in message failures and filtering for US A2P provisioned 10 DLC numbers. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Mar 14, 2023 - 07:41 PDT
      Investigating
      Our monitoring systems have detected a potential issue with messaging. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Mar 14, 2023 - 07:31 PDT
      This incident affected: PROGRAMMABLE MESSAGING (SMS).