Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        Programmable Messaging Errors for US A2P Provisioned 10 DLC Numbers

        Incident Report for Twilio

        Resolved

        This incident has been resolved.
        Posted Mar 15, 2023 - 17:51 PDT

        Update

        SMS deliveries for US A2P provisioned 10 DLC numbers are being delivered successfully, however, customers may see a slightly greater latency when sending a message. We will continue to monitor to ensure full service recovery. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Mar 15, 2023 - 15:48 PDT

        Update

        We continue to observe successful SMS deliveries for US A2P provisioned 10 DLC numbers, although customers may see a slightly greater latency when sending a message. We will continue to monitor to ensure full service recovery. We expect to provide another update in 12 hours or as soon as more information becomes available.
        Posted Mar 15, 2023 - 10:46 PDT

        Update

        We are observing successful SMS deliveries for US A2P provisioned 10 DLC numbers, although customers may see a slightly greater latency when sending a message. We will continue to monitor to ensure full service recovery. We expect to provide another update in 12 hours or as soon as more information becomes available.
        Posted Mar 14, 2023 - 22:48 PDT

        Update

        We are observing successful SMS deliveries for US A2P provisioned 10 DLC numbers, although customers may see a slightly greater latency when sending a message. We will continue to monitor to ensure full service recovery. We expect to provide another update in 12 hours or as soon as more information becomes available.
        Posted Mar 14, 2023 - 10:46 PDT

        Monitoring

        We are observing successful SMS deliveries for US A2P provisioned 10 DLC numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Mar 14, 2023 - 09:28 PDT

        Update

        We are continuing to experience errors resulting in message failures and filtering for US A2P provisioned 10 DLC numbers. Our engineers are working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Mar 14, 2023 - 08:33 PDT

        Update

        We are experiencing errors resulting in message failures and filtering for US A2P provisioned 10 DLC numbers. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Mar 14, 2023 - 07:41 PDT

        Investigating

        Our monitoring systems have detected a potential issue with messaging. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Mar 14, 2023 - 07:31 PDT
        This incident affected: PROGRAMMABLE MESSAGING (SMS).