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        AccSec Canada API Issue

        Incident Report for Twilio

        Resolved

        The issue with AccSec – Canada API Errors has been resolved, and the service is functioning normally at this time.
        Posted Jan 22, 2026 - 00:20 PST

        Update

        We have started seeing recovery with AccSec – Canada API Errors. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 21, 2026 - 22:20 PST

        Monitoring

        We have started seeing recovery with AccSec – Canada API Errors. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
        Posted Jan 21, 2026 - 21:57 PST

        Update

        Our monitoring systems have detected a potential issue with AccSec - Canada API Errors. Our engineering team has been alerted and is actively investigating. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Jan 21, 2026 - 20:05 PST

        Update

        Our monitoring systems have detected a potential issue with AccSec - Canada API Errors. Our engineering team has been alerted and is actively investigating. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Jan 21, 2026 - 16:14 PST

        Update

        Our monitoring systems have detected a potential issue with AccSec - Canada API Errors. Our engineering team has been alerted and is actively investigating. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Jan 21, 2026 - 14:34 PST

        Investigating

        Our monitoring systems have detected a potential issue with AccSec - Canada API Errors. Our engineering team has been alerted and is actively investigating. We will provide another update in 1 hours or as soon as more information becomes available.
        Posted Jan 21, 2026 - 13:34 PST

        Identified

        Our monitoring systems have detected a potential issue with AccSec - Canada API Errors. Our engineering team has been alerted and is actively investigating. We will provide another update in 1 hours or as soon as more information becomes available.
        Posted Jan 21, 2026 - 13:29 PST
        This incident affected: TWILIO PLATFORM (Other).