Inbound Message Delivery Delays to Twilio Philippines Phone Numbers

Incident Report for Twilio

Resolved

We are no longer experiencing inbound message delays to a subset of Twilio Philippines phone numbers. This incident has been resolved.

Posted Oct 04, 2023 - 01:31 PDT

Monitoring

We are observing recovery in inbound messages delays to a subset of Twilio Philippines phone numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 03, 2023 - 23:32 PDT

Update

We are still experiencing inbound messages delays to a subset of Twilio Philippines phone numbers. Our engineers keep working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Posted Oct 03, 2023 - 16:31 PDT

Update

We are still experiencing inbound messages delays to a subset of Twilio Philippines phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Oct 03, 2023 - 08:31 PDT

Update

We continue to experience message delays to a subset of Twilio Philippines Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Oct 03, 2023 - 04:31 PDT

Update

We continue to experience message delays to a subset of Twilio Philippines Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 03, 2023 - 02:40 PDT

Investigating

We are experiencing message delays to a subset of Twilio Philippines Phone Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 03, 2023 - 01:46 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).