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        Voice Recording Fetch Latency

        Incident Report for Twilio

        Resolved

        Elevated download latency errors while fetching voice recordings are now operating normally.
        Posted Feb 12, 2024 - 13:44 PST

        Update

        Elevated download latency errors while fetching voice recordings are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
        Posted Feb 12, 2024 - 11:50 PST

        Monitoring

        Elevated download latency errors while fetching voice recordings are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
        Posted Feb 12, 2024 - 11:49 PST

        Investigating

        Our monitoring systems have detected a potential issue with Twilio proxy. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Feb 12, 2024 - 10:47 PST
        This incident affected: PROGRAMMABLE VOICE (Recording).