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        Lookup Identity Match Returning 60608 Errors

        Incident Report for Twilio

        Resolved

        Twilio Lookup Identity was degraded for 41 minutes between 10:31 to 11:12 Pacific Time on 08/14/2025. During this period of time customers may have experienced Lookup Identity Match returning 60608 errors. The issue has now been resolved.
        Posted Aug 14, 2025 - 11:59 PDT
        This incident affected: ACCOUNT SECURITY (Lookup).
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