Short code SMS delivery delays to US Sprint

Incident Report for Twilio

Resolved

We are no longer experiencing Short code SMS delivery delays when sending messages to the Sprint network. This incident has been resolved.

Posted Feb 29, 2020 - 10:12 PST

Monitoring

We are observing successful delivery for Short code SMS when sending messages to the Sprint network . We will continue to monitor to ensure a full recovery.

Posted Feb 29, 2020 - 09:52 PST

Update

We are continuing to investigate this issue.

Posted Feb 29, 2020 - 09:45 PST

Update

We are continuing to investigate this issue.

Posted Feb 29, 2020 - 08:46 PST

Update

Our engineers are still investigating this issue with the underlying carrier. We will share more updates in 2 hours.

Posted Feb 29, 2020 - 08:30 PST

Update

We are continuing to investigate this issue.

Posted Feb 29, 2020 - 07:36 PST

Investigating

We are seeing some Short code SMS delivery delays when sending messages to the Sprint network. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 1 hour.

Posted Feb 29, 2020 - 07:29 PST

This incident affected: CARRIER NETWORK (SMS Short Code, North America).