Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Failures to and From Tim Network Brazil
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery failures to and from Tim Network Brazil via a subset of Local Long-Codes. This incident has been resolved.
Monitoring
We are observing successful SMS delivery to and from Tim Network Brazil via a subset of Local Long-Codes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery failures to and from Tim Network Brazil via a subset of local long-codes. Our engineers continue to work with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery failures to and from Tim Network Brazil via a subset of local long-codes. Our engineers continue to work with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery failures to and from Tim Network Brazil via a subset of local long-codes. Our engineers continue to work with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery failures to and from Tim Network Brazil via a subset of local long-codes. Our engineers continue to work with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing SMS delivery failures to and from Tim Network Brazil via a subset of local long-codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with SMS delivery failures to and from Tim Network Brazil via a subset of Local Long-Codes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (SMS, Latin America).