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        Inbound Call Failures to a Subset of Twilio UK Phone Numbers

        Incident Report for Twilio

        Resolved

        The issue affecting inbound calls to Twilio UK phone numbers has been resolved, and the service is functioning normally at this time.
        Posted Oct 12, 2020 - 06:32 PDT

        Monitoring

        We have started seeing recovery for inbound calls to Twilio UK Phone Numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 60 minutes or as soon as more information becomes available.
        Posted Oct 12, 2020 - 05:32 PDT

        Update

        We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 2 hours, or as soon as more information becomes available.
        Posted Oct 12, 2020 - 03:50 PDT

        Investigating

        We are observing a subset of call failures to Twilio UK phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Oct 12, 2020 - 02:59 PDT
        This incident affected: CARRIER NETWORK (Voice, Europe).