Unable to Insert TimedMetadata to PlayerStreamers

Incident Report for Twilio

Resolved

We have fully investigated the issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

Posted Aug 31, 2021 - 14:27 PDT

Investigating

We are investigating issue with being unable to insert TimedMetadata to PlayerStreamers with Programmable Video. We expect to provide another update in 1 hour or as soon as more information becomes available

Posted Aug 31, 2021 - 13:58 PDT

This incident affected: PROGRAMMABLE VIDEO (Compositions).