SMS Delivery Report Delays to Small Carriers in United States of America via Subset of Shortcodes

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Bandwidth Network in United States of America via Subset of Short codesThis incident has been resolved.

Posted Nov 13, 2024 - 08:53 PST

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Bandwidth Network in the United States of America via a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 13, 2024 - 06:41 PST

Update

We continue experiencing SMS delivery delays when sending messages to Bandwidth Network in the United States of America via a subset of shortcodes. Our engineers are continuously working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Posted Nov 12, 2024 - 22:27 PST

Update

We continue experiencing SMS delivery delays when sending messages to Bandwidth Network in United States of America via subset of shortcodes. Our engineers are continuously working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Nov 12, 2024 - 14:30 PST

Update

We are still experiencing SMS delivery delays when sending messages to Bandwidth Network in United States of America via subset of shortcodes. Our engineers are continuously working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Nov 12, 2024 - 10:32 PST

Update

We are still experiencing SMS delivery delays when sending messages to Bandwidth Network in United States of America via subset of shortcodes. Our engineers are continuously working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 12, 2024 - 08:35 PST

Investigating

We are experiencing SMS delivery delays when sending messages to Bandwidth Network in United States of America via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 12, 2024 - 07:31 PST

This incident affected: CARRIER NETWORK (SMS Short Code, North America).