Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Inbound Call Failures to Local Twilio Spanish Phone Numbers
      Incident Report for Twilio
      Resolved
      We are no longer experiencing inbound call failures to local Twilio Spanish numbers. This incident is now resolved.
      Posted Jan 19, 2021 - 02:05 PST
      Monitoring
      Twilio’s Carrier Partner have deployed a fix for the issue impacting Twilio phone numbers in the +3491078* range and we are observing successful call completion. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Jan 19, 2021 - 01:27 PST
      Update
      We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
      Posted Jan 18, 2021 - 22:52 PST
      Update
      We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
      Posted Jan 18, 2021 - 14:56 PST
      Update
      We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Posted Jan 18, 2021 - 10:55 PST
      Update
      During our investigation we discovered that calls from all carrier networks to Twilio Spanish numbers in the +3491078* range are potentially impacted. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Posted Jan 18, 2021 - 06:55 PST
      Update
      We are observing Local number call failures only from Orange and Vodafone networks to Twilio Spanish phone numbers in the +3491078* range. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Jan 18, 2021 - 05:24 PST
      Investigating
      We are observing Local number call failures to Twilio Spanish phone numbers in the +34910xxxx range. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hours or as soon as more information becomes available.
      Posted Jan 18, 2021 - 04:23 PST
      This incident affected: CARRIER NETWORK (Voice, Europe).