The issue affecting some voice recordings that were stuck in processing has been resolved and the service is functioning normally at this time.
Posted Feb 20, 2025 - 11:20 PST
Monitoring
We have started seeing recovery for some voice recordings that were stuck in processing. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Posted Feb 20, 2025 - 11:16 PST
Update
We are observing some voice recordings stuck in processing. We are currently working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Feb 20, 2025 - 10:34 PST
Investigating
Our monitoring systems have detected a potential issue with some voice recordings for accounts with Marketplace AddOns enabled stuck in processing. . Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Feb 20, 2025 - 10:30 PST
This incident affected: PROGRAMMABLE VOICE (Recording).
