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        SMS Delivery Delays Over Ooredoo network (419-03) in Kuwait

        Incident Report for Twilio

        Resolved

        We have fully investigated the issue with SMS delivery Delays to the Ooredoo Network in Kuwait triggered by our automated alert, and it was determined that the impact was limited to a small set of customers, who have been reached out individually to address any concerns. All systems are operational.
        Posted Mar 06, 2021 - 14:02 PST

        Update

        Our monitoring systems have detected a potential issue with SMS delivery Delays over Ooredoo network in Kuwait. Our engineering team has been alerted and is actively investigating. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Mar 06, 2021 - 13:06 PST

        Update

        Our monitoring systems have detected a potential issue with SMS delivery Delays over Ooredoo network in Kuwait. Our engineering team has been alerted and is actively investigating. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Mar 06, 2021 - 12:04 PST

        Investigating

        Our monitoring systems have detected some delays with SMS delivery when sending messages to the Ooredoo network in Kuwait. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Mar 06, 2021 - 10:56 PST