Delivery Status Delays To Indosat Indonesia

Incident Report for Twilio

Resolved

We are no longer experiencing delays on delivery status of international messages to Indosat Indonesia. This incident has been resolved.

Posted May 14, 2020 - 11:52 PDT

Update

The delays on delivery status of international messages to Indosat Indonesia is still ongoing. Our engineers are working with our carrier partners to resolve the issue as soon as possible and will provide an update as soon as we have more information

Posted May 14, 2020 - 08:17 PDT

Update

We are continuing to investigate this issue.

Posted May 14, 2020 - 04:35 PDT

Update

We are continuing to investigate this issue.

Posted May 14, 2020 - 01:38 PDT

Update

The delays on delivery status of international messages to Indosat Indonesia is still ongoing. Further investigation shows that it is now also impacting local Indonesia traffic. Our engineers are working with our carrier partners to resolve the issue as soon as possible and will provide an update as soon as we have more information

Posted May 13, 2020 - 22:11 PDT

Update

The delays on delivery status of international messages to the Indosat network in Indonesia is still ongoing.

Posted May 13, 2020 - 20:44 PDT

Investigating

We are observing delays in receiving delivery status of international messages to the Indosat network in Indonesia. We are working with our carrier partners to resolve the issue and will provide an update as soon as we have more information

Posted May 13, 2020 - 19:52 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).