SMS Delivery Delays from a Subset of Twilio Phone Numbers to Ufone Pakistan

Incident Report for Twilio

Resolved

The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to Ufone network subscribers in Pakistan is operating normally.

Posted Aug 25, 2026 - 23:38 PDT

Update

We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to Ufone network subscribers in Pakistan and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Aug 25, 2026 - 21:40 PDT

Monitoring

We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to Ufone network subscribers in Pakistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 25, 2026 - 19:40 PDT

Update

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Ufone network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 25, 2026 - 17:33 PDT

Identified

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Ufone network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 25, 2026 - 16:31 PDT

Investigating

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Ufone network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 25, 2026 - 16:18 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).