Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Errors for WhatsApp Messages
      Incident Report for Twilio
      Resolved
      WhatsApp continues to operate normally. This issue has been resolved.
      Posted Apr 22, 2024 - 12:30 PDT
      Monitoring
      WhatsApp is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
      Posted Apr 22, 2024 - 12:01 PDT
      Update
      We continue investigating elevated errors for WhatsApp messages. Our engineers are working to identify and remediate the issue, and we will provide another update in 2 hours or as soon as more information becomes available.
      Posted Apr 22, 2024 - 09:59 PDT
      Update
      We are currently investigating elevated errors for WhatsApp messages. Our engineers are working to identify and remediate the issue, and we will provide another update in 1 hour or as soon as more information becomes available.
      Posted Apr 22, 2024 - 08:57 PDT
      Investigating
      Our monitoring systems have detected a potential issue with WhatsApp. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Apr 22, 2024 - 08:06 PDT
      This incident affected: PROGRAMMABLE MESSAGING (Messaging Channels).
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