Errors for WhatsApp Messages

Incident Report for Twilio

Resolved

WhatsApp continues to operate normally. This issue has been resolved.

Posted Apr 22, 2024 - 12:30 PDT

Monitoring

WhatsApp is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Apr 22, 2024 - 12:01 PDT

Update

We continue investigating elevated errors for WhatsApp messages. Our engineers are working to identify and remediate the issue, and we will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 22, 2024 - 09:59 PDT

Update

We are currently investigating elevated errors for WhatsApp messages. Our engineers are working to identify and remediate the issue, and we will provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 22, 2024 - 08:57 PDT

Investigating

Our monitoring systems have detected a potential issue with WhatsApp. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Apr 22, 2024 - 08:06 PDT

This incident affected: PROGRAMMABLE MESSAGING (WhatsApp Messaging).