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        Meta returning 5xx for whatsapp registration API's

        Incident Report for Twilio

        Resolved

        The 5xx errors from META when calling the WhatsApp registration APIs have now been resolved. The incident has been resolved.
        Posted Apr 18, 2025 - 23:07 PDT

        Monitoring

        We are currently observing a recovery in the 5xx errors returned by META when accessing the WhatsApp registration APIs. Our engineers are actively monitoring the situation. We will provide another update within the 30 minutes or sooner if additional information becomes available.
        Posted Apr 18, 2025 - 22:39 PDT

        Update

        We are currently experiencing 5xx errors from META when calling the WhatsApp registration APIs. Our engineers are actively working with META to resolve the issue. We will provide another update as soon as the information becomes available.
        Posted Apr 18, 2025 - 22:10 PDT

        Update

        We are currently experiencing 5xx errors from META when calling the WhatsApp registration APIs. Our engineers are actively working with META to resolve the issue. We will provide another update within the next 1 hour or sooner if additional information becomes available.
        Posted Apr 18, 2025 - 21:17 PDT

        Update

        We are currently experiencing 5xx errors from META when calling the WhatsApp registration APIs. Our engineers are actively working with META to resolve the issue. We will provide another update within the next 1 hour or sooner if additional information becomes available.
        Posted Apr 18, 2025 - 21:16 PDT

        Update

        We are currently experiencing 5xx errors from META when calling the WhatsApp registration APIs. Our engineers are actively working with META to resolve the issue. We will provide another update within the next hour or sooner if additional information becomes available.
        Posted Apr 18, 2025 - 21:06 PDT

        Investigating

        We are currently experiencing 5xx errors from META when calling the WhatsApp registration APIs. Our engineers are actively working with META to resolve the issue. We will provide another update within the next hour or sooner if additional information becomes available.
        Posted Apr 18, 2025 - 21:04 PDT
        This incident affected: PROGRAMMABLE MESSAGING (Messaging Channels).
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