Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
SMS Delivery Report Delays when sending to Viaero in United States of America via Subset of Shortcodes
Incident
Report for Twilio
Resolved
We are no longer experiencing delays in receiving message delivery reports when sending to Viaero in United States of America via Subset of Shortcodes. This incident has been resolved.
Monitoring
We are observing recovery in receiving message delivery reports when sending to Viaero in United States of America via Subset of Shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are still experiencing delays in receiving message delivery reports when sending to Viaero in United States of America via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Identified
We are still experiencing delays in receiving message delivery reports when sending to Viaero in United States of America via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Monitoring
We are still experiencing delays in receiving message delivery reports when sending to Viaero in United States of America via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We are still experiencing delays in receiving message delivery reports when sending to Viaero in United States of America via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to investigate this issue.
Investigating
We are experiencing delays in receiving message delivery reports when sending to Viaero in United States of America via Subset of Shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS Short Code, North America).