We are no longer experiencing delivery status delays when sending messages to Vivo Network in Brazil. This incident has been resolved.
Posted Aug 01, 2020 - 00:09 PDT
Monitoring
We are observing recovery in delivery status delays when sending messages to Vivo Network in Brazil. We will continue monitoring the service to ensure a full recovery before we proceed to resolve this incident.
Posted Jul 31, 2020 - 23:06 PDT
Update
We are continuing to work with our carrier partner to resolve the issue. We will provide further updates as more information becomes available.
Posted Jul 31, 2020 - 22:56 PDT
Investigating
We are experiencing SMS delivery delays when sending messages to Vivo Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
Posted Jul 31, 2020 - 21:59 PDT
This incident affected: CARRIER NETWORK (SMS, Latin America).
