Inbound Call Failures in Colombia and Costa Rica

Incident Report for Twilio

Resolved

This incident has been resolved.

Posted Mar 15, 2020 - 04:49 PDT

Investigating

W are continuing to work with our carrier partner to resolve this issue. We will post updates as they become available

Posted Mar 15, 2020 - 04:14 PDT

Identified

W are continuing to work with our carrier partner to resolve this issue. We will post updates as they become available

Posted Mar 15, 2020 - 03:58 PDT

Update

Our engineers are continuing to work with our carrier partner to resolve this issue. We will provide more information as soon as it becomes available.

Posted Mar 15, 2020 - 02:01 PDT

Investigating

We are experiencing inbound call failures to a subset of phone numbers in Colombia and all phone numbers in Costa Rica. Our engineers are working with our carrier partner to resolve this issue. We will provide more information as soon as it becomes available.

Posted Mar 15, 2020 - 00:59 PDT

This incident affected: CARRIER NETWORK (Voice, Latin America).