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        SMS Delivery Delays From Twilio Short Codes, Long Codes, and Alphanumeric Sender IDs to Datora Brazil

        Incident Report for Twilio

        Update

        Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes, Long Codes, and Alphanumeric Sender IDs to Datora network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted Apr 16, 2026 - 07:35 PDT

        Update

        Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes, Long Codes, and Alphanumeric Sender IDs to Datora network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Apr 15, 2026 - 23:34 PDT

        Update

        Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes, Long Codes, and Alphanumeric Sender IDs to Datora network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Apr 15, 2026 - 19:33 PDT

        Update

        Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes and Long Codes to Datora network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Apr 15, 2026 - 17:33 PDT

        Identified

        Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes, Long Codes, and Alphanumeric Sender IDs to Datora network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Apr 15, 2026 - 16:33 PDT

        Update

        Twilio customers may be experiencing SMS delivery delays from Twilio to Datora network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Apr 15, 2026 - 03:20 PDT

        Update

        Twilio customers may be experiencing SMS delivery delays from Twilio to Datora network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Apr 14, 2026 - 03:17 PDT

        Update

        Twilio customers may be experiencing SMS delivery delays from Twilio to Datora network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Apr 13, 2026 - 02:58 PDT

        Update

        Twilio customers may be experiencing SMS delivery delays from Twilio to Datora network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Apr 12, 2026 - 02:52 PDT

        Update

        Twilio customers may be experiencing SMS delivery delays from Twilio to Datora network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted Apr 11, 2026 - 10:50 PDT

        Update

        Twilio customers may be experiencing SMS delivery delays from Twilio to Datora network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted Apr 11, 2026 - 10:48 PDT

        Update

        Twilio customers may be experiencing SMS delivery delays from Twilio to Datora network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Apr 11, 2026 - 02:49 PDT

        Update

        Twilio customers may be experiencing SMS delivery delays from Twilio to Datora network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Apr 10, 2026 - 22:49 PDT

        Update

        Twilio customers may be experiencing SMS delivery delays from Twilio to Datora network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Apr 10, 2026 - 20:48 PDT

        Investigating

        Twilio customers may be experiencing SMS delivery delays from Twilio to Datora network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Apr 10, 2026 - 19:48 PDT
        This incident affects: CARRIER NETWORK (SMS, Latin America).
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