We are no longer experiencing MMS delivery delays to a subset of US Short Codes when sending messages to T-Mobile and AT&T. This incident has been resolved.
Posted Jun 19, 2021 - 15:07 PDT
Monitoring
We are observing recovery in MMS delivery delays when sending messages to US T-Mobile from a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jun 19, 2021 - 13:00 PDT
Update
We continue to experience MMS delivery delays to US T-Mobile from a subset of short codes. We are no longer experiencing delays to US AT&T short codes. Our engineers continue to work with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
Posted Jun 19, 2021 - 02:19 PDT
Update
We continue to experience MMS delivery delays to US T-Mobile from a subset of short codes. We are no longer experiencing delays to US AT&T short codes. Our engineers continue to work with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Posted Jun 18, 2021 - 18:15 PDT
Update
We continue to experience MMS delivery delays to US T-Mobile from a subset of short codes. We are no longer experiencing delays to US AT&T short codes. Our engineers continue to work with our carrier partner to resolve the issue. We expect to provide another update in four hours or as soon as more information becomes available.
Posted Jun 18, 2021 - 14:16 PDT
Update
We are experiencing MMS delivery delays to US T-Mobile from a subset of short codes. We are no longer experiencing delays to US AT&T shortcodes. Our engineers continue to work with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Jun 18, 2021 - 12:15 PDT
Update
We are experiencing MMS delivery delays to US T-Mobile and AT&T from a subset of short codes. Our engineers are still working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Posted Jun 18, 2021 - 11:14 PDT
Investigating
We are experiencing MMS delivery delays to US T-Mobile and AT&T from a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Jun 18, 2021 - 10:17 PDT
This incident affected: CARRIER NETWORK (MMS Short Code, North America).