Voice Gather Speech Degraded in Eu-West-1

Incident Report for Twilio

Resolved

The issue has been resolved and Gather Speech is operating normally at this time.

Posted Jul 07, 2026 - 13:28 PDT

Monitoring

Gather speech is now operating normally. We will continue to monitor for system stability. We'll provide another update in 24hrs or as soon as more information becomes available.

Posted Jul 07, 2026 - 11:28 PDT

Update

We continue to experience issues with Gather speech and are actively working to deploy a fix. We expect to provide another update in 16 hours, or sooner if more information becomes available.

Posted Jul 06, 2026 - 21:35 PDT

Update

We continue to experience issues with Gather speech and are actively working to deploy a fix. We expect to provide another update in 8 hours, or sooner if more information becomes available.

Posted Jul 06, 2026 - 13:33 PDT

Update

We continue to experience issues with Gather speech and are actively working to deploy a fix. We expect to provide another update in 4 hours, or sooner if more information becomes available.

Posted Jul 06, 2026 - 09:33 PDT

Update

We are still investigating the issue with Gather speech and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 06, 2026 - 07:35 PDT

Investigating

Our engineers are investigating the issue with Gather speech and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 06, 2026 - 06:43 PDT

This incident affected: PROGRAMMABLE VOICE IE1 (Speech Recognition (Gather Speech) IE1).