Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Failures to PeopleNet in Ukraine
      Incident Report for Twilio
      Resolved
      We are no longer experiencing delivery failures to PeopleNet in Ukraine. This incident has been resolved.
      Posted Nov 13, 2020 - 00:42 PST
      Monitoring
      We are observing successful SMS delivery when sending SMS to PeopleNet in Ukraine for the last 60 minutes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Nov 12, 2020 - 22:44 PST
      Update
      We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Nov 12, 2020 - 20:44 PST
      Investigating
      We are experiencing delivery failures when sending SMS to PeopleNet in Ukraine. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Nov 12, 2020 - 19:47 PST
      This incident affected: CARRIER NETWORK (SMS, Europe).