Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Software
System Metrics
Call Failures From Subscribers to Jamaica Twilio Phone Numbers
Incident
Report for Twilio
Resolved
The issue affecting calls to Twilio Jamaica phone numbers has been resolved, and the service is functioning normally at this time.
Monitoring
We have started seeing recovery for calls to Twilio Twilio Jamaica phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Update
We are still observing call failures to Twilio Jamaica phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We are still observing call failures to Twilio Jamaica phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are observing call failures to Twilio Jamaica phone numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with call failures from subscribers to Twilio phone numbers in Jamaica. Our engineering team has been alerted and is actively investigating the matter. We will provide updates as soon as more information becomes available.
This incident affected: CARRIER NETWORK (Voice, Latin America).