Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Report Delays to US Verizon Network Over a Subset of Short Codes
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays when sending messages to US Verizon Network. This incident has been resolved.
Monitoring
We are observing recovery in SMS delivery delays when sending to US Verizon Networks. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to work with our carrier partner to resolve delivery report delays to US Verizon network over a subset of short codes. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing delays in receiving message delivery reports sending SMS to US Verizon network over subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with SMS delivery report delays to Verizon. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.