Twilio Services
Issues related to Twilio’s Software
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    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Delays to the Orange & Tigo Network in the Democratic Republic of the Congo
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays when sending messages to the Orange & Tigo network in the Democratic Republic of the Congo. This incident has been resolved.
      Posted May 11, 2021 - 00:40 PDT
      Update
      We are observing recovery in SMS delivery delays when sending messages to the Orange & Tigo network in the Democratic Republic of the Congo. We are continuing to monitor the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted May 10, 2021 - 22:57 PDT
      Update
      We are observing recovery in SMS delivery delays when sending messages to the Orange & Tigo network in the Democratic Republic of the Congo. We are still monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted May 10, 2021 - 20:57 PDT
      Update
      We are observing recovery in SMS delivery delays when sending messages to the Orange & Tigo network in the Democratic Republic of the Congo. We are still monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted May 10, 2021 - 18:57 PDT
      Monitoring
      We are observing recovery in SMS delivery delays when sending messages to the Orange & Tigo network in the Democratic Republic of the Congo. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted May 10, 2021 - 16:57 PDT
      Update
      We are still experiencing SMS delivery delays when sending messages to the Orange & Tigo network in the Democratic Republic of the Congo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted May 10, 2021 - 15:34 PDT
      Investigating
      We are experiencing SMS delivery delays when sending messages to the Orange & Tigo network in the Democratic Republic of the Congo. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted May 10, 2021 - 14:34 PDT