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        SMS Delivery Delay to All Brazil Networks Using Subset of Short-Codes and Registered Sender ID's

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays when sending messages to all Brazil networks using subset of short-codes and registered Sender ID's. This incident has been resolved.
        Posted Feb 03, 2023 - 13:53 PST

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to all Brazil networks using subset of short-codes and registered Sender ID's. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Feb 03, 2023 - 12:23 PST

        Update

        We continue to experience SMS delivery delays when sending messages to all Brazil networks using subset of short-codes and registered Sender ID's. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Feb 03, 2023 - 08:51 PST

        Update

        We continue to experience SMS delivery delays when sending messages to all Brazil networks using subset of short-codes and registered Sender ID's. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Feb 03, 2023 - 06:51 PST

        Investigating

        We are experiencing SMS delivery delays when sending messages to all Brazil networks using subset of short-codes and registered Sender ID's. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Feb 03, 2023 - 05:58 PST
        This incident affected: CARRIER NETWORK (SMS, Latin America).