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        SMS Delivery Failures to Multiple Networks in Multiple Countries of Asia and Africa

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery failures to multiple networks in multiple countries of Asia and Africa. This incident has been resolved.
        Posted Jan 17, 2026 - 12:39 PST

        Investigating

        We are experiencing SMS delivery failures to multiple networks in multiple countries of Asia and Africa. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Jan 17, 2026 - 12:31 PST
        This incident affected: CARRIER NETWORK (SMS, APAC).
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