We are no longer experiencing SMS delivery failures to Brazil TIM, Claro and Vivo network using Pre-registered Sender IDs. This incident has been resolved.
Posted Jun 09, 2023 - 10:01 PDT
Update
We are continuing to observe recovery in SMS delivery delays to Brazil TIM, Claro and Vivo network using Pre-registered Sender IDs. We will continue monitoring the service to ensure a full recovery. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jun 09, 2023 - 09:02 PDT
Monitoring
We are observing recovery in SMS delivery delays to Brazil TIM, Claro and Vivo network using Pre-registered Sender IDs. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jun 09, 2023 - 07:05 PDT
Update
We are experiencing SMS delivery delays to Brazil TIM, Claro and Vivo network using Pre-registered Sender IDs.. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jun 09, 2023 - 06:49 PDT
Investigating
Our monitoring systems have detected a potential issue with SMS delivery delays to Brazil TIM, Claro and Vivo network using Pre-registered Sender IDs. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Jun 09, 2023 - 06:45 PDT
This incident affected: CARRIER NETWORK (SMS, APAC).