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        SMS Delivery Delays on Canadian Shortcodes

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays on Canadian shortcodes. This incident has been resolved.
        Posted Nov 19, 2022 - 18:41 PST

        Monitoring

        We are seeing recovery for SMS delivery times on Canadian shortcodes. We'll continue monitoring and update this post if new information becomes available.
        Posted Nov 19, 2022 - 17:48 PST

        Update

        We are experiencing SMS delivery delays on Canadian shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 19, 2022 - 16:01 PST

        Update

        We are experiencing SMS delivery delays on Canadian shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Nov 19, 2022 - 15:02 PST

        Update

        We are experiencing SMS delivery delays on Canadian shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Nov 19, 2022 - 14:00 PST

        Investigating

        Our monitoring systems have detected a potential issue with possible delays on Canadian Shortcodes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Nov 19, 2022 - 13:38 PST
        This incident affected: CARRIER NETWORK (SMS Short Code, North America).