Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Delays on Canadian Shortcodes
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays on Canadian shortcodes. This incident has been resolved.
Monitoring
We are seeing recovery for SMS delivery times on Canadian shortcodes. We'll continue monitoring and update this post if new information becomes available.
Update
We are experiencing SMS delivery delays on Canadian shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing SMS delivery delays on Canadian shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Update
We are experiencing SMS delivery delays on Canadian shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with possible delays on Canadian Shortcodes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (SMS Short Code, North America).