Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Failures to AT&T Network in Mexico for a Subset of Twilio Short Codes
      Incident Report for Twilio
      Resolved
      We have fully investigated the SMS Delivery Failures to AT&T Network in Mexico for a Subset of Twilio Short Codes issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
      Posted Dec 16, 2024 - 10:40 PST
      Investigating
      We are experiencing SMS delivery failures to AT&T network in Mexico for a subset of Twilio short codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Dec 16, 2024 - 09:56 PST
      This incident affected: CARRIER NETWORK (SMS, Latin America).