SMS Delivery Delays to Verizon Wireless in United States of America Via Subset of Shortcode

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Verizon Wireless in United States of America via subset of shortcode. This incident has been resolved.

Posted Apr 15, 2025 - 04:22 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Verizon Wireless in United States of America via subset of shortcode. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 15, 2025 - 02:36 PDT

Update

We are still experiencing SMS delivery delays when sending messages to Verizon Wireless in United States of America via subset of shortcode. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 15, 2025 - 00:50 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to Verizon Wireless in United States of America via subset of shortcode. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 15, 2025 - 00:02 PDT

This incident affected: CARRIER NETWORK (SMS Short Code, North America).