SMS Delivery Delays to the Grameenphone Network in Bangladesh

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to the Grameenphone network in Bangladesh. This incident has been resolved.

Posted Jul 01, 2022 - 01:34 PDT

Monitoring

We have observed a recovery from the SMS delivery delays when sending messages to the Grameenphone network in Bangladesh. We are monitoring the service to ensure a full recovery, and we will provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 30, 2022 - 23:48 PDT

Update

We are still experiencing SMS delivery delays when sending messages to the Grameenphone network in Bangladesh. Our engineers continue to work with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 30, 2022 - 22:20 PDT

Update

We are experiencing SMS delivery delays when sending messages to the Grameenphone network in Bangladesh. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 30, 2022 - 21:24 PDT

Investigating

Our monitoring systems have detected a potential issue with SMS delivery delays. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jun 30, 2022 - 21:13 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).