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System Metrics
Voice Call Audio Quality Degradation From Colombia to Twilio Colombia Landline Numbers
Incident
Report for Twilio
Resolved
The incident has been resolved and voice calls from network subscribers in Colombia to Twilio Colombia Landline Numbers are operating normally.
Update
We have observed a recovery in voice calls from network subscribers to Twilio Colombia Landline Numbers and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
Update
We have observed a recovery in voice calls from network subscribers in Colombia to Twilio Colombia Landline Numbers and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
Monitoring
We have observed a recovery in voice calls from network subscribers to Twilio Colombia Landline Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Update
Twilio customers may be experiencing voice call audio quality degradation from network subscribers to Twilio Colombia Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
Twilio customers may be experiencing voice call audio quality degradation from network subscribers in Colombia to Twilio Colombia Landline Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Identified
Twilio customers may be experiencing voice call audio quality degradation from network subscribers to Twilio Colombia Landline Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Investigating
Twilio customers may be experiencing voice call audio quality degradation from network subscribers in Colombia to Twilio Colombia Landline Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (Voice, Latin America).