The incident has been resolved and User Authentication Identity for Verizon in the United States is operating normally.
Posted Mar 17, 2026 - 14:56 PDT
Monitoring
We have observed a recovery in User Authentication Identity for Verizon in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Mar 17, 2026 - 12:43 PDT
Update
Twilio customers may still be experiencing User Authentication Identity SNA missing redirects for Verizon in the United States. Our team has identified the cause, and they are still working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Mar 17, 2026 - 12:17 PDT
Investigating
Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Verizon in the United States. Our team has identified the cause, and they are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Mar 17, 2026 - 11:06 PDT
This incident affected: CARRIER NETWORK (Verify Silent Network Auth).