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Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        Small number of 500 errors on SMS using Copilot messaging service

        Incident Report for Twilio

        Resolved

        This incident has been resolved.
        Posted Jan 21, 2016 - 11:21 PST

        Monitoring

        This incident has been resolved.
        Posted Jan 21, 2016 - 11:20 PST

        Update

        Our engineering team is continuing to work on a fix.
        Posted Jan 21, 2016 - 10:24 PST

        Identified

        We have identified an issue impacting a small number of customers who are receiving 500 error messages using the Copilot messaging service, and they will also receive error messages accessing the list of messaging services through the portal.
        Posted Jan 21, 2016 - 09:27 PST
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