SMS Delivery Delays and Failures From and To Multiple Networks in Spain

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays and failures when sending messages from and to multiple networks in Spain. This incident has been resolved.

Posted Apr 29, 2025 - 16:12 PDT

Monitoring

We are observing recovery in SMS delivery delays and failures when sending messages from and to multiple networks in Spain. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 29, 2025 - 14:16 PDT

Update

We continue experiencing SMS delivery delays and failures when sending messages from and to multiple networks in Spain. We have identified that Spain is currently experiencing a significant power outage and we are monitoring the situation closely. We expect to provide another update in 24 hours or as soon as more information becomes available.

Posted Apr 29, 2025 - 13:24 PDT

Update

We continue experiencing SMS delivery delays and failures when sending messages from and to multiple networks in Spain. We have identified that Spain is currently experiencing a significant power outage and we are monitoring the situation closely. We expect to provide another update in 16 hours or as soon as more information becomes available.

Posted Apr 28, 2025 - 21:27 PDT

Update

We continue experiencing SMS delivery delays and failures when sending messages from and to multiple networks in Spain. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Apr 28, 2025 - 13:27 PDT

Update

We are experiencing SMS delivery delays and failures when sending messages from and to multiple networks in Spain. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Apr 28, 2025 - 09:16 PDT

Update

We are experiencing SMS delivery delays and failures when sending messages from and to multiple networks in Spain. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 28, 2025 - 07:24 PDT

Investigating

We are experiencing SMS delivery delays and failures when sending messages from and to multiple networks in Spain. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1h or as soon as more information becomes available.

Posted Apr 28, 2025 - 06:28 PDT

This incident affected: CARRIER NETWORK (SMS, Europe).